
Touring can involve a considerable amount of walking and stair climbing in the places visited and it is important that all tour participants have a level of physical fitness that allows them to take part in this tour without the need of assistance from others.
Tour Operator:
Travelrite International Pty Ltd (ABN 64 005 817 078)is the tour organiser. Pandaw is operated by Pandaw Cruises and the fly/cruise arrangements are subject to the terms and conditions and general information detailed in the Pandaw Cruises 2012 brochure. All passengers must complete and sign a Travelrite International booking form and a Pandaw booking form.
Deposit and Payment:
A deposit of $600 per passenger should be sent together with a completed Travelrite International booking form that lists your requested cabin category. As soon as the booking is confirmed (usually within 24 hours), a cruise confirmation advice will be posted to the client. The client must confirm the booking by paying a fly/ cruise deposit equal to 25 percent of the fly/cruise fare within 10 days of the booking being confirmed. The confirmation advice will contain all details. Final payments are due to be paid to Travelrite International 90 days prior to the commencement of the fly/cruise. A 1% administration fee will be added to all payments made by Visa and Mastercard and a 3% fee will be charged for American Express and Diners Club.
Cancellation conditions:
| Days prior to Departure | Cancellation Fee |
|---|---|
| Over 120 days | $600 |
| 120 - 91 days | 25% of full fare |
| 90 - 61 days | 50% of full fare |
| 60 - 46 days | 75% of full fare |
| 45 days or less | 100% of full fare |
| Non appearance/no written notice | 100% of full fare |
Travel insurance:
Adequate travel insurance is compulsory to cover cruise members for the consequences of unforeseen events during the cruise and for cancellation fees which could result from events such as illness, accident, death etc.
Refunds:
The tour is based on arrangements, which do not allow for any refunds in respect to sightseeing, accommodation, meals, airfare or other services not utilised after the tour has commenced.
Travel Documents:
All passengers will require a valid passport. Visas are required for Vietnam and Cambodia.
Baggage:
Passengers qualify for a 20kg free baggage allowance on flights to join or return from the cruise.
Minimum Tour Numbers:
The fly/cruise arrangements and tour have been made on the basis of a minimum number of passengers travelling. In the event that less than the required number of passengers have confirmed their booking 90 days from the date of departure, Travelrite International reserves the right to cancel the tour, giving a full refund of monies paid, or offer arrangements to proceed with the tour at a modified fare.
Responsibilities:
Travelrite International Pty Ltd (Licence No 30858) is the tour organiser. Neither News Limited, nor any of its subsidiaries nor any of its newspapers, have any involvement in the tour, and has no liability of any kind to any person in relation to the tour. Travelrite International Pty Ltd, its agents, officers, affiliates and/or suppliers of services, pursuant to or in connection with these fly/cruises, shall act only as agents in making arrangements for hotels, transportation, including transportation by ship, restaurants, or any other service and does not assume any liability whatsoever for any injury, damage, death, loss, accident or delay to person or property due to an act of negligence or a default of any hotel, carrier, restaurant, company or person rendering any services included in the tour, terrorism, acts of God, acts of government or any other authorities. Further, no responsibilities are accepted for any damage or delay due to sickness, pilferage, labour disputes, machinery breakdown, acts of terrorism, quarantine, government restraints, weather or other causes beyond our control. No responsibility is accepted for any additional expense, omission, delays, re-routing or acts of any government authority. Baggage is at owners' risk throughout the fly/cruise. The passage contract between the carriers concerned when issued, shall constitute the sole contract between the carriers and the purchasers of this fly/ cruise and/or the passengers. The right is reserved to withdraw the fly/cruise and/or make such changes in the fly/cruise as may be found desirable or necessary for the convenience of the parties and the proper carrying out of the fly/cruise. This contract shall be construed in accordance with the laws of the State of Victoria, Australia. Attention is also directed to the terms and conditions of the fly/cruise passage contract with Pandaw Cruises. If you do not have a copy of this form please contact us and we will send one to you.
How to Book:
Bookings can be made by completing a booking form and sending it with a deposit of $600 per person to:
Travelrite International Pty Ltd
298 Whitehorse Road Balwyn 3103
Further information can be obtained by telephoning
Toll Free:1800 630 343
Telephone: (03) 9836 2522
Fax: (03) 9836 8068
Email: balwyn@travelrite.com.au
www.travelrite.com.au/booking.shtml
About Travelrite International:
Travelrite International Pty Ltd (ABN 64 005 817 078) is a well established travel company which has been marketing throughout Australia for over 26 years and operating in Victoria for more than 32 years. It has two fully licensed offices (Licence No 30858) at Balwyn and Heathmont which are also accredited with IATA. As such they directly represent the major airlines of the world and all major domestic and international hotel, tour and transport operators. Travelrite International Pty Ltd is a full member of the Australian Federation of Travel Agents – AFTA.